Course description:  This Course describes the competencies required to develop travel packages. It involves, identifying customer travel requirements, matching customer requirements with established suppliers’ contracts, developing travel itinerary and documenting travel packages and itineraries.

It applies in the travel industry

Course description: This Course describes the competencies required to manage tour office operations. It involves planning tour office operations, coordinating and controlling organizations’ operational activities and tour office communication, managing tour office personnel and preparing tour office operations reports and implementing their recommendations. 

 It applies in the Tourism Industry.